Upsert customer predictions

Create or update customer prediction for a specific customer and department

Path Parameters

departmentUUID string required
customerUUID string required

application/json

Request Body required

prediction object

oneOf

object

object

object

---

object

object

object

source object
type string
Possible values: [MESSAGE, USER, APPOINTMENT]
uuid string

Responses

• 200

---

OK

application/json

Schema

Example (from schema)

---

Schema

prediction object
uuid string
departmentUuid string
dealerUuid string
customerUuid string
prediction object
oneOf
object
object
object
---
object
object
object
createdBy object
type string
Possible values: [MESSAGE, USER, APPOINTMENT]
uuid string
updatedBy object
type string
Possible values: [MESSAGE, USER, APPOINTMENT]
uuid string
createTimestamp date-time
updateTimestamp date-time
requestUUID string
errors object[]
Array [
errorCode string
errorDescription string
errorUID string
]
warnings object[]
Array [
warningCode string
warningDescription string
]

{
  "prediction": {
    "uuid": "string",
    "departmentUuid": "string",
    "dealerUuid": "string",
    "customerUuid": "string",
    "prediction": {
      "active": true,
      "type": "string",
      "category": "COMPLAINTS",
      "shortSummary": "string",
      "notes": "string",
      "notesPointersForFollowUp": "string"
    },
    "createdBy": {
      "type": "MESSAGE",
      "uuid": "string"
    },
    "updatedBy": {
      "type": "MESSAGE",
      "uuid": "string"
    },
    "createTimestamp": "2025-10-30T17:04:36.390Z",
    "updateTimestamp": "2025-10-30T17:04:36.390Z"
  },
  "requestUUID": "string",
  "errors": [
    {
      "errorCode": "string",
      "errorDescription": "string",
      "errorUID": "string"
    }
  ],
  "warnings": [
    {
      "warningCode": "string",
      "warningDescription": "string"
    }
  ]
}

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