Get customer predictions

Retrieve customer predictions for a specific customer, department, and prediction feature

Path Parameters

departmentUUID string required
customerUUID string required

Responses

• 200

---

OK

application/json

Schema

Example (from schema)

---

Schema

predictions object[]
Array [
uuid string
departmentUuid string
dealerUuid string
customerUuid string
prediction object
oneOf
object
object
object
---
object
object
object
createdBy object
type string
Possible values: [MESSAGE, USER, APPOINTMENT]
uuid string
updatedBy object
type string
Possible values: [MESSAGE, USER, APPOINTMENT]
uuid string
createTimestamp date-time
updateTimestamp date-time
]
requestUUID string
errors object[]
Array [
errorCode string
errorDescription string
errorUID string
]
warnings object[]
Array [
warningCode string
warningDescription string
]

{
  "predictions": [
    {
      "uuid": "string",
      "departmentUuid": "string",
      "dealerUuid": "string",
      "customerUuid": "string",
      "prediction": {
        "active": true,
        "type": "string",
        "category": "COMPLAINTS",
        "shortSummary": "string",
        "notes": "string",
        "notesPointersForFollowUp": "string"
      },
      "createdBy": {
        "type": "MESSAGE",
        "uuid": "string"
      },
      "updatedBy": {
        "type": "MESSAGE",
        "uuid": "string"
      },
      "createTimestamp": "2025-10-13T17:08:09.803Z",
      "updateTimestamp": "2025-10-13T17:08:09.803Z"
    }
  ],
  "requestUUID": "string",
  "errors": [
    {
      "errorCode": "string",
      "errorDescription": "string",
      "errorUID": "string"
    }
  ],
  "warnings": [
    {
      "warningCode": "string",
      "warningDescription": "string"
    }
  ]
}

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